MMN Email - Email Marketing Help: Tips and How To's

1. How To: Submit a Support Case to IBM Marketing Cloud (formerly known as Silverpop)
2. How To: Find the Current Count of Subscribers in a Contact Source
3. What Are: Bounced Email Addresses and How are they Handled?
4. How To: Upload or Update Contact Lists
5. Do you use LOCKED Templates? - Get these Tips to Avoiding Common Errors While Editing Locked Templates
6. How To: Send Using STO (Send Time Optimization)

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Need a refresher on one of these topics?

Select the training video of your choice:

E-Learning Courses from IBM Marketing Cloud (formerly Silverpop)

1. IMC001 – Engage Overview
2. IMC200 – Reports
3. IMC050 – Contact Management
4. IMC100 – Introduction to Deliverability
5. IMC101 – Mailings
6. IMC050 – A/B Testing and Segmentation
7. IMC103 – Email Locked Templates: (Locked Template Users Only)

• Introduction
• Practical Application
• Need to Know
• Getting Started
• Editing
• Save and Send

Not required: (Doesn't pertain to every user)

Suppression Lists

Queries