Alaina Doran
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Activity overview
Latest activity by Alaina Doran-
Alaina Doran created an article,
WHERE - Sponsored eBlast | Instructions + Tips
Creative must be template ready. (specs listed in Media Kit attached here) Once contract is received by email marketing in Zendesk, creative must be submitted 5 full business days prior to the sen...
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Alaina Doran created an article,
WHERE - eBlast Calendar/Schedule
Read through the list below before selecting a date. Dates must be officially reserved on the calendar before confirming with the client. Requirements for reserving a send date: Can't send the sam...
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Alaina Doran created an article,
MMN Email - Email Marketing Help: Tips and How To's
How To: Submit a Support Case to IBM Marketing Cloud (formerly known as Silverpop) How To: Find the Current Count of Subscribers in a Contact Source What Are: Bounced Email Addresses and How ar...
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Alaina Doran created an article,
FAQ | How do I submit a support case to IBM Marketing Cloud? (formerly known as Silverpop)
IBM Marketing Cloud (Silverpop) Support can answer most email user questions via their support site. Follow the listed instructions to submit a new Support Case: Navigate to: https://portal.si...
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Alaina Doran created an article,
Enthusiast Group - Email Calendars
Enthusiast Group Calendars Equine (CPG) Alaska (Alaska Magazine and MILEPOST) Sporting (Gray's Sporting Journal, FlyTyer and American Angler)
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Alaina Doran created an article,
MMN Email - Training Guide for New Users
1. Are you a new user in IBM Marketing Cloud? (formerly known as Silverpop) 2. Have you already submitted a ticket to Zendesk requesting a new account in IBM Marketing Cloud (Silverpop)? If yes, ...
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Alaina Doran created an article,
FAQ | How do I Upload or Update a Contact List in Silverpop?
IBM Marketing Cloud Training: (formerly branded as Silverpop) Need to upload or update a contact list? Follow the link for a step-by-step guide: Click here for instructions
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Alaina Doran created an article,
FAQ | How do I calculate the number of active subscribers in my contact list/query/or database?
Silverpop/IBM Marketing Cloud Training: Want to find the total number of active subscribers in your contact source (contact list, query, or database)? Follow these instructions: Choose a maili...
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Alaina Doran created an article,
FAQ | What is a bounced email? (and Hard Bounce vs. Soft Bounce) or What do I do with bounced emails?
Silverpop/IBM Marketing Cloud Training: Are you asking 1 of the following 3 questions? How do I find the number of bounced contacts in my sent mailing? How does IBM Marketing Cloud (formerly n...
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Alaina Doran created an article,
WHERE - Email Training for New Users
1. Are you a new user in IBM Marketing Cloud? (formerly known as Silverpop) 2. Have you already submitted a ticket to Zendesk requesting a new account in IBM Marketing Cloud (Silverpop)? If ye...